Jilijili's Privacy Policy — Our commitment to keeping your data safe

We collect certain information when you register an account and use our services on jilijili. In line with jilijili's privacy policy, only necessary information is collected — we do not ask for anything beyond what is required.

The information jilijili collects broadly falls into three categories:

• Personal Identity: Full name, date of birth, national ID number (for KYC), and mobile number.
• Contact Information: Email address (if provided), mobile number.
• Transaction Information: Deposit and withdrawal records, betting history, bonus usage history.
• Device & Browsing Information: IP address, device type, browser version, operating system.
• KYC Documents: A copy of your national ID, passport, or driving licence (for verification purposes only).

When using the jilijili mobile app, some additional information may be collected based on device permissions — such as a device token for push notifications. This information is used solely for sending notifications.

Jilijili collects each piece of information for a specific purpose. The core principle of our privacy policy is that no data will ever be used beyond its intended purpose.

Jilijili never uses your data for advertising purposes or sells it to third parties for profit. Our privacy policy makes no compromises on this.

Jilijili stores your data on secure cloud servers accessible only to authorized personnel. The servers undergo regular security audits.

What jilijili does to protect your data:

• TLS 1.3 encryption is used for all data transmissions.
• Passwords are never stored in plain text — only bcrypt hashes are kept.
• Two-factor access control on servers (2FA required).
• Regular backups and a disaster recovery plan are in place.
• Accounts are automatically locked if a suspicious login attempt is detected.

In the event of a data breach, jilijili will notify affected members as quickly as possible and take the necessary protective measures. Our privacy policy clearly sets out this responsibility.

The most important aspect of jilijili's privacy policy is this — we do not sell your data. However, limited information may be shared in certain specific circumstances:

• Payment Provider: For deposit and withdrawal processing, only the necessary transaction data is shared with Mobile Banking, Nagad, or Rocket.
• Game Providers: jilijili's game service providers (such as Pragmatic Play, Evolution) can only access game-related data.
• Law Enforcement: jilijili is required to share data if a valid legal order is issued under Bangladeshi or international law.
• Fraud Prevention: Minimal data may be shared with approved third parties to detect and prevent suspicious activity.

In all cases, jilijili ensures that the receiving party upholds the same privacy standards as jilijili. Your information will never be used unnecessarily under any circumstances.

Jilijili uses cookies on its website and app to improve the user experience. Cookies are small text files stored in your browser or on your device.

Types of cookies used on jilijili:

• Essential Cookies: Used to maintain login sessions and store security tokens. Disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember your preferred language, theme, or settings.
• Analytics Cookies: To understand which parts of the platform are used most and to improve jilijili's services.
• Security Cookies: To recognize repeated logins from the same device and detect unusual activity.

Jilijili does not use third-party tracking cookies that follow you across other websites. Our privacy policy is clear on this.

Under jilijili's privacy policy, every member has certain fundamental rights over their own information. jilijili respects these rights and helps members exercise them.

• Right to Access: You have the right to request details on what information jilijili holds about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: After closing your account, you may request that specific data be deleted (subject to legal limitations).
• Right to Restrict Processing: You may request that your data not be used for certain specific purposes.
• Marketing Opt-Out: You have the right to opt out of promotional communications at any time.
• Right to Complain: If you have any concerns about jilijili's privacy policy, please contact support.

To exercise any of your rights, contact the jilijili support team. jilijili typically responds within 7 business days.

Jilijili is for users aged 18 and above only. jilijili does not and will not collect data from minors under any circumstances.

• Age is verified at the time of registration.
• Accounts will not be activated if age cannot be confirmed during the KYC process.
• If an underage account is identified, it will be closed immediately and all associated data will be deleted.

Jilijili may update this privacy policy as needed. For any significant changes, members will be notified in advance via mobile notification or email.

• The date of any change will be shown at the top of the page as "Last Updated".
• Continued use of jilijili after any changes constitutes acceptance of the updated policy.
• For significant changes, jilijili will seek your explicit consent.

If you have any questions or concerns about this privacy policy, please reach out to the jilijili support team. We are always ready to help. This privacy policy applies together with jilijili's terms and conditions — for more details, Terms and Conditions View the page.